Privacy Policy

Introduction

At Quiver Full Childcare Center, we are committed to protecting the privacy and confidentiality of the personal information we collect. This Privacy Policy outlines how we handle your personal information to protect your privacy and ensure compliance with Alberta’s Personal Information Protection Act (PIPA).

Collection of Personal Information

We collect personal information to provide quality childcare services and to comply with legal and regulatory requirements. The types of personal information we may collect include:

• Personal Details: Name, address, phone number, email address, and other contact details.
• Child’s Information: Name, date of birth, health information, dietary requirements, and developmental data.
• Payment Information: Billing and financial information necessary for processing payments.
• Emergency Contacts: Names and contact details of persons authorized to pick up your child.

Use of Personal Information

The personal information collected is used for the following purposes:

• Childcare Services: To provide safe and personalized care for your child.
• Communication: To communicate with parents and guardians about their child’s progress, upcoming events, and other relevant information.
• Billing: To process payments and manage accounts.
• Compliance: To comply with legal obligations and regulatory requirements.

Disclosure of Personal Information

We may disclose personal information to third parties under the following circumstances:

• Service Providers: To trusted service providers who assist us in operating our daycare and providing services (e.g., payment processors).
• Legal Requirements: When required by law or to comply with legal processes.
• Emergency Situations: To protect the health and safety of children in our care.

Safeguarding Personal Information

We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. These steps include:

• Physical Security: Secure access to our facilities.
• Digital Security: Use of secure networks and encryption for digital information.
• Staff Training: Ensuring staff are trained on privacy policies and procedures.

Access and Correction

Parents and guardians have the right to access their personal information and request corrections if there are inaccuracies. To request access or correction, please contact us using the details provided below.

Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. When personal information is no longer required, we will securely destroy or anonymize it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify parents and guardians of significant changes through our usual communication channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Quiver Full Childcare Center
2620 22 St NE,
Calgary, Alberta. T2E 7L9.
Email: info@quiverfullchildcare.ca
Phone: +1 (825) 570 0404